Last Updated: March 26, 2024
This privacy policy (“Privacy Policy”) is effective as of the date shown above, and describes how Ingest AI Corp. (“Ingest,” “we,” “our,” or “us,”) collects, uses, shares and otherwise processes information collected about you from our website www.ingest.ai (the “Site”) as well as our software offering accessed through the Site (collectively with the Site, the “Platform”).
1. PLATFORM OVERVIEW
The Platform is tailored toward business customers and is designed as a data feed management service that provides a comprehensive view of the business’s operations including analytics to help identify and manage the business’s needs. The majority of data that is collected through our Platform is related to the business’s operations information; however, select information that is collected may be related to an identifiable individual in their employment capacity of a business using our Platform. This Privacy Policy sets forth the limited personal information that may be collected and how such information may be used by us.
2. THE INFORMATION WE COLLECT ABOUT YOU
We may collect and use the following information when providing certain functionality of our Platform. Certain information may be provided to us by you voluntarily, and other information may be collected by us automatically, as further provided in this Privacy Policy.
A. INFORMATION YOU VOLUNTARILY PROVIDE TO US
When you engage with us through our Platform, including by signing in to use the Platform, directly contacting us, requesting a demo or otherwise requesting to be kept up-to-date about updates and information about our Platform, we will collect certain information about you that you voluntarily provide to us. This information includes the following:
- Contact Data, including your first and last name and email address.
- Account Information, including username which may be in the form of an email address, and the associated password.
- Content, including content within any messages you send to us (such as feedback and questions to customer support).
You may choose to voluntarily provide other information to us that we do not request, and, in such instances, and in such situations we have no control over what categories of personal information such disclosure may include. Any additional information provided by you to us is provided at your own risk.
B. INFORMATION WE COLLECT AUTOMATICALLY
Whenever you interact with the Platform, we may collect certain information about your use and device automatically, as well as use various tracking technologies that automatically collects information about how you access and use the Platform, which may include the following categories of information:
- Platform Use Data, including data about features you use, pages you visit, emails, the time of day you browse, and your referring and exiting pages.
- Device Data, including data about the type of device or browser you use, your device’s operating software, your internet service provider, your device’s regional and language settings, and device identifiers such as IP address.
- Location Data, including imprecise location data (such as location derived from an IP address or data that indicates a city or postal code level).
- Log Files, which are files that record events that occur in connection with your use of the Platform.
- Cookies, which are small data files stored on your device that act as a unique tag to identify your browser. For more information about the cookies we use, please see the Section entitled “Cookies” below.
- For further information on how we use tracking technologies for analytics, and your rights and choices regarding them, see the “Analytics” and “Your Rights and Choices” sections below.
3. HOW WE USE THE INFORMATION WE COLLECT ABOUT YOU
We use the information we collect from and about you for a variety of business purposes, including:
- To provide, maintain, improve, and enhance our Platform;
- To personalize your experience on our Platform such as by providing tailored content and recommendations;
- To understand and analyze how you use our Platform and develop new products, services, features, and functionality;
- To communicate with you, provide you with updates and other information relating to our Platform, provide information that you request, respond to comments and questions, and otherwise provide customer support;
- To generate anonymized, aggregate data containing only de-identified, non-personal information that we may use to publish reports; and
- To find and prevent fraud, and respond to trust and safety issues that may arise;
- For compliance purposes, including enforcing our legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.
- Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. For information about your rights and choices of how we use information about you, please see the “Your Rights and Choices” section below.
4. SHARING OF PERSONAL AND NON-PERSONAL DATA
We share information we collect in accordance with the practices described in this Privacy Policy. The types of entities we may have shared information with or may share information with in the future include the following:
- Third Parties Providing Services On Our Behalf: In order to make various features, services and materials available to you through the Platform, perform analytics, host the Platform, payment processing, and respond to your requests and inquiries, we may share your information with third parties that perform functions on our behalf.
- Business Transfers: We share information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale or any other type of acquisition, business combination of all or any portion of our business or assets, change of control, or a transfer of all or a portion of our business or assets to another third party (including in the case of any bankruptcy proceeding).
- Legal Disclosure: Under certain circumstances, we may be required to cooperate with legal investigations and/or we may be subject to legal requirements to disclose information collected through the Platform, such as a by court or a governmental agency. Our policy is to provide such cooperation and comply fully with all such legal requirements. We may also disclose Personal Data to investigate any violation or potential violation of the law, this Privacy Policy, or applicable Ingest Terms and Conditions or to protect or defend the rights or property of Ingest or users of the Platform.
- Facilitating Requests: We share information at your request or direction, such as when you choose to share information with a social network about your activities on the Platform.
- Consent: We share information with notice to you and your consent.
Notwithstanding the above, we may share non-personal information, such as aggregate user statistics, demographic information, and anonymized usage information with third parties without your consent.
5. ANALYTICS
We use Google Analytics to help analyze how users use the Site. These tools use cookies to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by cookie about your use of the Site (including IP address) is transmitted to our data collection tool service providers. This information is then used by us to evaluate visitors’ use of the Platform and to compile statistical reports on website activity for us. If you would like to opt-out from the use of your information by Google analytics, you may use Google’s analytics opt-out browser add-on designed for this purpose. For further information on the types of tracking technologies we use with the Platform and your rights and choices regarding analytics and Interest-based Advertising, please see the “Information Collected Automatically” and “Your Rights and Choices: Analytics” sections.
6. COOKIES
A. Types of cookies we use.
We use the following types of Cookies:
- Strictly Necessary Cookies: These are cookies that are essential to enable you to use the Platform, for example moving around our websites and using their features (e.g. cookies that enable you to log into the Platform).
- Performance Cookies: These are cookies which collect information about how and when you and other visitors interact with our Platform (e.g. pages viewed most often) and the information collected by these cookies is used to improve how our Platform works.
- Functionality Cookies: These are cookies that allow our Platform to remember choices you have made (such as your login information) and provide you with content and features which are customized to you. For example, providing you with relevant content by using a cookie to remember which region you are in.
B. Why do we use them?
Cookies help us improve the Platform by providing us with information about which parts of the Platform are most popular, enabling us to analyze technical and navigational information about the Platform, and helping us to detect and prevent fraud. We also use cookies and other data collection tools (such as web beacons and server logs) to help improve your experience with the Platform.
7. YOUR RIGHTS AND CHOICES
A. Account Information
You may delete your account settings by sending an email to the email address set out in the “Contact Us” section below. We may require additional information from you to allow us to confirm your identity. Please note that we will retain and use information about you as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
B. Communications
Emails: You can opt-out of receiving promotional emails from us at any time by following the removal instructions in the specific communication that you receive, or emailing us at the email address set out in the “Contact Us” section below with the word UNSUBSCRIBE in the subject field of the email. Please note that you cannot opt-out of non-promotional emails, such as those about your account, transactions, servicing, or Ingest’s ongoing business relations.
C. Analytics
We use analytics services, such as Google Analytics, to help us understand how users access and use the Service. You can opt out of Google analytics by using the Google Analytics Opt-out Browser Add-on found here.
D. Tracking Technology Choices
- Cookies. Although most browsers automatically accept cookies, you can change your browser options to stop automatically accepting cookies or to prompt you before accepting cookies. However, if you don’t accept cookies, you may not be able to access all portions or features of the Platform.
- Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no industry consensus as to what website and app operators should do with regard to these signals. Accordingly, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.
- App and Location Technologies. You can stop all collection of information via an app by uninstalling the app. You can also reset your device Ad Id at any time through your device settings, which is designed to allow you to limit the use of information collected about you. You can stop all collection of precise location data through an app by uninstalling the app or withdrawing your consent through your device settings.
- Please be aware that if you disable or remove tracking technologies, some parts of the Platform may not function correctly.
8. DATA SECURITY
Ingest uses reasonable security measures designed to prevent unauthorized intrusion to the Platform and the alteration, acquisition or misuse of personal information. Nevertheless, transmission via the internet is not completely secure and we cannot guarantee the security of information about you, collected from you, or submitted by you. We will not be responsible for loss, corruption or unauthorized acquisition or misuse of information that you provide or that we collect through the Platform that is stored by us or our service providers, or for any damages resulting from such loss, corruption or unauthorized acquisition or misuse.
9. CHILDREN’S PRIVACY
Our Platform is not directed towards, nor was it designed to attract the attention of any children, and we do not knowingly collect or maintain personal information from any person under the age of thirteen.
10. CHANGES TO THIS PRIVACY POLICY
We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy. Your continued use of our Service indicates your consent to the Privacy Policy then posted. If the changes are material, we may provide you additional notice to your email address.
11. CONTACT US
Please contact us at support@ingest.ai if you have any questions or concerns about how we process personal
